Security Analyst (M/F)

About the job role:
As a Security Analyst, you will assist the country CSO in all necessary tasks and ensure the respect of the procedures. You will oversee a wide range of duties related to reporting, control, follow up, investigation support, required analyses, and other delegated demands that contribute to the overall Security of all Portugal Webhelp sites.

As a Security Analyst, you will:
• Follow and influence operational best practices within all the teams and departments;
• Accomplish the daily execution of assigned security tasks;
• Manage and monitor the reports under his/her responsibility and proactively take action to follow up and present ideas and suggestions to improve efficiency, techniques, tactics and procedures;
• Perform security rondes on the floor and support the Operational Project leaders;
• Ensure the compliance with deadlines;
• Assist on the deployment of measures and on the analysis of data;
• Follow-up several ongoing security projects at the same time;
• Work with internal teams to come up with action plans to address corrective and preventative measures to mitigate risk;
• Work with stakeholders to drive process improvements that will impact internal and external customers;
• Contribute on special projects which reduce fraud opportunities, while maintaining focus on a positive customer experience;
• Support Fraud Prevention innovation by participating in internal meetings;
• Work with team members to articulate and prioritize future needs of the team;
• Communicate analytical insights to the CSO;
• Coordinatinate meetings between various interlocutors (IT, Office Management, operational ...);
• Support the security action plans;
• Availability to perform training and Security awareness.